Hi all — community manager, longtime lurker

Alice Chen Alice Chen 3 months ago

Hi everyone! I'm Alice. I manage communities for a living and I've been quietly reading here for a while. Finally making it official.

I'm most interested in onboarding flows and retention. Happy to trade notes with anyone working on the same.

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We ran into the same situation last quarter. What worked for us was starting small and only adding complexity when a real need showed up.

Tried this on a staging copy first and it behaved exactly as described. Confident enough to roll it to production now.

Thanks for writing this up. Bookmarking it — the kind of thing I will want to reference again in a month.

Thanks for writing this up. Bookmarking it — the kind of thing I will want to reference again in a month.

Thanks for writing this up. Bookmarking it — the kind of thing I will want to reference again in a month.

Great point. I had not considered the angle you raised in the second paragraph — it reframes the whole thing for me.