Yesterday A Customer noticed a very startling observation
Formerly Empty Keystone Bank on Agbor Road Benin City Now Notorious for Shutting Down small Crowds and Inabilty to Allow customers into the Bank after getting New unsuspecting customers from The Big Banks Weeks Before The Presidential Elections .
With Bank Staff not more Than 7 ! and about 5 Fresh Graduates Marketers who are obviously doinga good Job bringing new Customers
These New Customers are NOW Complaing Keystone is Worse Than The Big Banks
Complaints include
PHOTO – This huge space in their Banking Halls had 2 3 seater chairs and a water dispenser a few days ago . They have now Dissapeared . This is Clearly To Discourage Customers from waiting in the Banking Hall even After Going Through Serious Headaches waiting from 5am Till 10am To ENTER The bank ! This is clearly Inhuman and Designed to drive customers from disturning the FEW Staff who now have to face a large client base DAILY ! These were The only Chairs Downstairs in the Banking Hall ! Why Remove Them ?
and This Particular Branch have NOT Paid Any Cash in Days Even Before and After The Guber Elections . Compared To Gtbank opposite which has been Paying after it was announced Benin Banks Recieved Over 100million Naira from CBN this weeek
They went a step Forward by Their USSD Declining And Debiting Customers Accounts When They do Transfers on POS Machines
A long Queue was there just for Declined Txns That debited Customers Accounts
They at will Shut thier banking Doors
Embarrass Customers At The Gate
Bank Staff Seriously Rude to Customers at the Teller Machines For Theuir Own Money
Uyi Aigbkaen Reports From Agbor Road Benin City