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There is friction here that adds up over time. A streamlined flow would save everyone a little effort on every interaction.
Curious whether others feel the same pinch.
Great point. I had not considered the angle you raised in the second paragraph — it reframes the whole thing for me.
Could you say more about how you measured the result? I want to try this but I am not sure what success would look like.
Solid breakdown. The only thing I would add is to back up before making the change — better safe than sorry.
We ran into the same situation last quarter. What worked for us was starting small and only adding complexity when a real need showed up.
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