Troubleshooting knowledge base — where to start?

Grace Adeyemi Grace Adeyemi 1 week ago Resolved

Something is not behaving and I am not sure where to begin. What should I check first, and what information would help others help me?

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Adding a small note: the same idea applies on mobile, just with a bit more attention to tap targets.

Could you say more about how you measured the result? I want to try this but I am not sure what success would look like.

One caveat for larger communities: keep an eye on the indexes. At a few thousand rows the difference is night and day.

Great point. I had not considered the angle you raised in the second paragraph — it reframes the whole thing for me.

The importer preserves original dates and maps forums to spaces. Always run with --dry-run first to preview counts, take a database backup, then run the real import. It batches large datasets so timeouts are not a concern.

This matches my experience exactly. The hard part is staying consistent once the initial novelty wears off.

For what it is worth, the same approach works with the PMPro adapter — the membership side is identical from here.