Troubleshooting knowledge base — where to start?

Grace Adeyemi Grace Adeyemi 1 week ago Resolved

Something is not behaving and I am not sure where to begin. What should I check first, and what information would help others help me?

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One caveat for larger communities: keep an eye on the indexes. At a few thousand rows the difference is night and day.

The importer preserves original dates and maps forums to spaces. Always run with --dry-run first to preview counts, take a database backup, then run the real import. It batches large datasets so timeouts are not a concern.

Adding a small note: the same idea applies on mobile, just with a bit more attention to tap targets.

Could you say more about how you measured the result? I want to try this but I am not sure what success would look like.

Great point. I had not considered the angle you raised in the second paragraph — it reframes the whole thing for me.

This matches my experience exactly. The hard part is staying consistent once the initial novelty wears off.

For what it is worth, the same approach works with the PMPro adapter — the membership side is identical from here.