What is the recommended way to handle help desk?

Jamal Reed Jamal Reed 2 weeks ago Resolved

I want to do this the supported way rather than hack around it. What is the recommended approach, and are there pitfalls to avoid?

Links to docs welcome if this is covered somewhere.

4

Strong agree. Good defaults beat a wall of toggles every single time.

I respectfully disagree on one detail. In my setup the opposite held true, though I suspect it comes down to community size.

This is expected behavior, not a bug. The guard you are hitting is intentional — it protects against a class of mistakes that used to cause data loss.

If you need the other behavior, there is a documented filter you can hook to override it per site.

Solid breakdown. The only thing I would add is to back up before making the change — better safe than sorry.

I respectfully disagree on one detail. In my setup the opposite held true, though I suspect it comes down to community size.

Solid breakdown. The only thing I would add is to back up before making the change — better safe than sorry.

Adding a small note: the same idea applies on mobile, just with a bit more attention to tap targets.